Contact Support

Need help with our monday.com app? We’re here to assist you.

📨 How to Reach Us

If you have questions, face issues, or want to share feedback, you can contact us anytime through our official support page:

👉 Submit a Support Request

🛠️ What We Can Help With

Here are some common things we support:

• Files not transferring between columns, items, or boards
• Reaching the free plan limit (50 file transfers)
• File access or permission errors
• Setup issues or general questions about how the app works
• Feature requests or bug reports

💡 To Help Us Help You Faster

When submitting a request, please include:

• Your monday.com workspace name
• A description of what you're trying to do
• Any relevant board/item URLs (if applicable)
• Screenshots or error messages (if any)

⏱ Response Time

Our typical response time is within 24 business hours (Monday to Friday).

💬 Still Have Questions?

Head over to our support page and we’ll be happy to help:

🔗 https://inceptionsoftware.org/contact-us/