Step 2 — Connecting Your Adobe Sign Account

⏱️ Takes about 1 minute · 🔒 One-time setup


Before you can send documents for signature, you'll link your Adobe Sign account to the app. You only do this once — after that, you're ready to send.


✅ Before you start

  • An active Adobe Sign (Adobe Acrobat Sign) account
  • The app installed on your board (see Step 1)

🔗 Connect in 4 simple steps

1️⃣ Open the app

Open any item on your board and click the Ultimate eSign tab on the right-hand side.


2️⃣ Connect & sign in to Adobe

Click the 🔗 Connect Adobe Sign button. A secure Adobe window opens — log in with your Adobe Sign account and click Allow to grant permission.


3️⃣ You're connected! ✅

You'll return to monday and see a green "Adobe Sign Connected" badge showing your account email.


⚡ One more step — Authorize board access

So the app can update your status column and save signed PDFs back to your items automatically, click Authorize board access when prompted. This is a quick, one-time permission.

1️⃣ Click "Authorize board access" and allow permission

When prompted, click Authorize board access, then Allow the permission in the monday window that appears.

2️⃣ Confirmation

Once approved, you'll see a confirmation message that board access is granted — the app can now update your board automatically. ✅

🔒 Your security comes first

We connect using secure OAuth — we never see or store your Adobe password. The connection is fully encrypted, and you can disconnect anytime.


🛠️ Troubleshooting

Problem Solution
"Connect Adobe Sign" keeps showing Click it again and complete the Adobe login fully, including Allow
Connected the wrong account Click Disconnect, then reconnect with the correct account
Pop-up didn't open Allow pop-ups for monday.com and try again
Status updates stopped later Click Re-authorize board access in the footer

👉 Next up: Step 3 — One-Time Board Setup

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